Introduction

This Terms and Conditions document (the “Terms”) governs your use of the online gambling services offered under the brand name Mostbet (“Mostbet”, “we”, “us”, or “our”). By creating an account, depositing funds, or placing any bet on the Mostbet casino and betting platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms. The Terms apply to all products offered by Mostbet, including but not limited to Slots, table games, live casino, instant games, and any other betting or gaming services made available on our website or mobile applications. These Terms are designed to ensure legal compliance, promote responsible gambling, and protect both you as a player and us as a licensed online operator. If there is any part of the Terms you do not understand or disagree with, you must refrain from using the services and contact customer support for clarification before continuing.

Mostbet operates as an international online casino and betting platform, and your access to the services may be subject to additional local laws and regulations depending on your place of residence. You are solely responsible for ensuring that using Mostbet is legal in your jurisdiction before opening an account or placing any bet. We reserve the right to modify, update, or replace these Terms at any time to reflect changes in law, regulatory requirements, or internal policies, especially regarding KYC, AML, and responsible gambling practices. Any substantial change to the Terms will be made available on the website, and continued use of our services after such updates will constitute your acceptance of the revised Terms. It is your responsibility to review the Terms regularly and to remain informed about any changes that may affect your rights or obligations.

Mostbet aims to provide a fair, transparent, and safe environment for all players, with a particular focus on protecting minors and vulnerable individuals from the risks associated with gambling. You must be at least 18 years old, or the legal gambling age in your jurisdiction if higher, to use the services offered by Mostbet. We emphasise that gambling involves financial risk and is intended purely for entertainment; it must never be considered a way to earn a regular income or solve financial difficulties. By accepting these Terms, you confirm that you understand the risks associated with gambling and that you will use our services responsibly and in line with the tools and resources described in the Responsible Gambling section.

Acceptance of Terms

By registering an account, clicking the “Register”, “Sign Up”, or similar button, or by otherwise accessing or using the services of Mostbet, you are entering into a legally binding agreement with us governed by these Terms. Acceptance of the Terms also includes acceptance of any additional rules and policies referenced herein, such as our Privacy Policy, KYC and AML procedures, Bonus Rules, and Responsible Gambling Policy, all of which form an integral part of the contract between you and Mostbet. If you do not agree with any provision of the Terms or associated policies, you must not use our services and should immediately cease accessing the website or mobile application. Your agreement to the Terms is deemed continuous and ongoing throughout your use of Mostbet services; any breach of these Terms may result in suspension or termination of your account, voiding of bets, confiscation of funds, and possible reporting to relevant authorities.

You acknowledge that the version of the Terms published on the Mostbet platform at the time of your use is the binding version, and earlier versions are superseded. We may update or amend the Terms from time to time, for example, to comply with new legislative requirements, licensing conditions, payment regulations, or responsible gambling standards. We will take reasonable steps to notify you of material changes, such as by posting a notice on the website, sending an email, or displaying a message upon login. However, it is ultimately your responsibility to monitor updates to the Terms and to familiarise yourself with the current provisions before placing any bets or using any services. Your continued use of the Mostbet platform after the effective date of any changes will be deemed to constitute your acceptance of the modified Terms.

If, at any point, you do not accept changes to the Terms, your only remedy is to stop using the services, withdraw any available real-money balance (subject to standard verification and withdrawal rules), and close your account. You may not transfer or assign your rights or obligations under these Terms to any third party without our prior written consent. We may assign or transfer our rights and obligations under these Terms, in whole or in part, to another legal entity as part of corporate restructuring, merger, acquisition, or licensing arrangements, provided that such transfer does not materially affect your legal rights. In such cases, you will be informed in accordance with applicable laws and these Terms.

Eligibility & Age Restriction (18+ only)

To open an account and use the services provided by Mostbet, you must be at least 18 years old or the minimum legal age required for gambling in your country of residence, whichever is higher. By registering, you explicitly confirm that you meet this age requirement and that you are fully capable, under the laws applicable to you, to enter into legally binding agreements. We maintain a zero-tolerance policy toward underage gambling and will take all reasonable measures to verify the age and identity of our customers, including requesting government‑issued identification and other supporting documentation. If we discover or reasonably suspect that you are underage, your account will be immediately suspended, all activity investigated, and any winnings may be voided, with deposits potentially returned using a method determined by us and subject to regulatory requirements. Parents and guardians are strongly encouraged to monitor the online activity of minors and to use parental control tools to prevent access to gambling sites such as Mostbet.

The risks associated with gambling are particularly high for young people, who may not fully understand the financial and psychological consequences of problem gambling. Exposure to gambling at a young age can significantly increase the likelihood of developing harmful gambling behaviours later in life, including addiction, debt, and other social and mental health issues. For this reason, Mostbet actively discourages any form of gambling by individuals under 18 and cooperates with authorities and support organisations to combat underage gambling. We reserve the right to request age verification at any time, and especially prior to processing any withdrawals, to ensure that no minors are able to gamble on our platform. Failure to provide satisfactory proof of age within the specified timeframe will result in account suspension or closure in accordance with our KYC procedures.

In addition to age restrictions, you must ensure that online gambling is legal in your jurisdiction before using Mostbet. You acknowledge that you are not a resident of any restricted country or territory listed in the Restricted Countries section of these Terms, and that you are not accessing our services from a prohibited jurisdiction via VPN, proxy, or any other technical means. You also warrant that you are not listed on any sanctions or exclusion lists maintained by regulatory authorities or law enforcement bodies. If at any point we determine that you are ineligible to use our services due to age, jurisdiction, legal incapacity, or regulatory prohibition, we may cancel any bets, confiscate winnings, and close your account in line with applicable laws and our internal policies.

Account Registration

To participate in real-money gaming and betting at Mostbet, you must first complete the account registration process as requested on the website or within the mobile application. You agree to provide accurate, complete, and current information during registration, including, but not limited to, your full name, date of birth, address, email address, phone number, and preferred currency. Your account is strictly for personal use only; you may not register an account on behalf of another person or entity, nor may you allow any third party to access or use your account. Each player is permitted to hold only one active account with Mostbet, and any duplicate, cloned, or linked accounts may be considered “multiple accounts” and treated as a violation of these Terms. In cases of suspected duplicate or fraudulent accounts, Mostbet reserves the right to merge, suspend, or permanently close such accounts and to void any bonuses, promotions, or winnings associated with them.

You are responsible for maintaining the confidentiality and security of your login credentials, including your username and password. Any activity performed using your login details will be deemed to have been carried out by you, and you will be responsible for such activity unless you have previously notified us of suspected unauthorised access. We strongly recommend using unique, complex passwords and updating them regularly, as well as enabling any additional security features that may be offered. If you suspect that your account has been compromised, you must immediately notify our support team so that we can freeze or secure your account and prevent further unauthorised transactions. We will not be liable for any loss or damage arising from your failure to protect your login credentials or follow basic security practices.

As part of our commitment to compliance with Know Your Customer (KYC) and Anti‑Money Laundering (AML) regulations, Mostbet may require identity verification at any time. This process can be triggered automatically upon your first withdrawal request, upon detecting suspicious activity, or when your cumulative deposits reach regulatory thresholds, such as deposits exceeding the equivalent of 10,000 USD. You may be asked to provide documents such as a passport, national ID card, driver’s licence, utility bill, or bank statement, as well as additional checks like a selfie with ID, video verification, or evidence of the source of funds. If you fail to provide requested documents or information within the specified deadline, which will not exceed 30 days unless otherwise required by law, your account may be suspended or closed, and funds may be handled in accordance with applicable regulations.

If you wish to close your account voluntarily, whether for personal reasons or due to responsible gambling concerns, you may do so by contacting customer support. Account closure can be temporary (such as a cool‑off period) or permanent, depending on your request and on the responsible gaming options you select within your profile. Please note that if you choose permanent self‑exclusion for responsible gambling reasons, we may not reopen your account before the expiry of the chosen self‑exclusion period, and in some cases may keep the exclusion indefinite to protect you from harm. Any outstanding real‑money balance at the time of closure will be returned to you, where possible, via a suitable payment method, subject to standard KYC and withdrawal checks.

Deposits & Withdrawals

To play for real money at Mostbet, you must deposit funds into your player account using one of the supported payment methods. Deposits are generally processed instantly or within a short time frame, although delays may occur due to third‑party payment providers, banking institutions, or blockchain network congestion in the case of cryptocurrencies. The minimum and maximum deposit limits may vary depending on the chosen method and your selected currency, and are displayed in the cashier section. You agree that any funds deposited into your account originate from lawful sources and belong to you personally; third‑party payments (using cards, e‑wallets, or bank accounts not registered in your name) are not permitted. We reserve the right to request proof of ownership for any payment method used and to refuse or reverse deposits made in violation of this rule.

Withdrawals from your Mostbet account can only be made to verified payment methods held in your name, and typically via the same method you used for deposits where technically possible and consistent with AML policies. Before processing your first withdrawal, and at any subsequent time where we deem it necessary, we may require full completion of KYC checks, including identity verification and proof of address. Withdrawal processing times depend on the selected method and may range from minutes for certain e‑wallet or cryptocurrency transactions to several business days for bank transfers and card withdrawals. We strive to process withdrawal requests as quickly as possible, but we cannot be held responsible for delays caused by banks, payment processors, or technical issues beyond our control. You acknowledge that all withdrawals are subject to monitoring for fraud, chargebacks, money laundering, and other suspicious activity, and that we may place withdrawals on hold while conducting such reviews.

Where currency conversion is required, it will generally be performed by the payment provider or financial institution at its prevailing exchange rate, and additional fees may apply. Mostbet does not provide any currency exchange services and is not responsible for fluctuations in currency value that may affect your deposits, balances, or withdrawals. In some cases, we may impose daily, weekly, or monthly limits on withdrawal amounts to manage risk and comply with regulatory obligations; such limits will be communicated in the cashier section or in specific rules for your region. If you attempt to withdraw funds before meeting wagering requirements attached to bonuses or promotions, the withdrawal may be blocked or may result in forfeiture of the bonus and associated winnings according to the Bonus Rules. Chargebacks, payment disputes, or reversals initiated without legitimate grounds will be treated as a serious breach of these Terms and may lead to account closure and reporting to authorities.

In accordance with our risk‑management and AML obligations, we may request documentation for large transactions, unusual betting patterns, or other risk flags. These procedures are designed to protect both Mostbet and players from fraud, identity theft, and illegal financial activity, and may include checks on the source of funds or wealth. If you refuse to cooperate with such checks or provide false or misleading information, we may suspend or terminate your account and, where required by law, freeze or confiscate funds. Any inactive account with no login or transactional activity for a continuous period (for example, 12 months) may be considered dormant, and we may apply an administrative fee or close the account after reasonable attempts to contact you, in compliance with applicable regulation. Funds on closed, dormant, or restricted accounts will be handled in line with legal and regulatory requirements, which may include returning funds to you, transferring them to authorities, or treating them as unclaimed balances.

Payment Methods Table

The following table provides an illustrative overview of typical payment methods supported by Mostbet. Availability, limits, and processing times may vary by country, currency, and account status, and the information below is for general guidance only. Always refer to the cashier section of your Mostbet account for the most current details.

All payment methods are subject to verification to ensure that they are held in your name and not used in violation of our third‑party payment and AML rules. We may update the list of available methods, minimum and maximum limits, and fee structure at any time. You should always check the cashier section and any local terms for precise and binding information.

Bonuses & Promotions

Mostbet may, at its sole discretion, offer various bonuses, promotions, free spins, cashback, loyalty rewards, and other special offers to both new and existing players. These may include, for example, a first deposit bonus such as 100% + 200 free spins, reload bonuses, tournament prizes, or participation in features like a lucky wheel that can be activated with a minimum qualifying deposit. Each bonus or promotion is governed by specific terms, including eligibility criteria, wagering requirements, time limits, game restrictions, and maximum win or withdrawal caps. Before accepting any bonus, you must carefully read the relevant Bonus Rules and promotional conditions, as acceptance of a bonus is considered your consent to those rules. If you do not agree with the conditions of a particular bonus, you should decline it or contact support for clarification before wagering.

Wagering requirements generally specify the multiple of the bonus amount or bonus plus deposit that must be bet before bonus funds and associated winnings become withdrawable. For example, a bonus may require wagering the bonus amount 30–40 times within a set validity period, such as 7–14 days, in order to convert the bonus balance into real money. Free spins may have a shorter validity, such as 24 hours from the moment of credit, and winnings from free spins may be subject to separate wagering and maximum withdrawal limits. Some games may contribute differently towards wagering requirements, with Slots typically contributing 100% and certain table games, live games, or low‑risk bets contributing less or being excluded. You are responsible for checking the contribution rates and restrictions for each bonus and tailoring your play accordingly.

Mostbet provides a dedicated section in “My Account → Bonuses” where you can view active, pending, completed, and expired bonuses. In this section, you can monitor your bonus progress, including the amount wagered, remaining wagering requirement, and percentage completion. Where applicable, the system may also present you with a call‑to‑action such as “Wager now”, which opens eligible games that can be used to complete the wagering requirement. Failure to meet wagering requirements within the specified time period will usually result in the bonus and any associated winnings being forfeited. Mostbet may, in cases of technical errors or misconfiguration, correct incorrectly credited bonuses or adjust balances to reflect the correct amounts.

Bonus abuse, including but not limited to patterns of collusion, multiple account creation, use of bots or scripts, hedging bets across accounts, or exploiting system bugs to gain an unfair advantage, is strictly prohibited. We reserve the right to withhold, cancel, or recall any bonus or promotion, and to confiscate winnings, if we have reasonable grounds to believe that you have abused, attempted to abuse, or participated in any form of fraudulent activity related to bonuses. Where necessary, we may also close your account and report such activity to relevant authorities or partner operators. If you are unsure whether a particular bonus strategy is allowed, you should contact customer support before proceeding. For more information on available offers, you may visit Mostbet Bonuses, where localised terms may apply depending on your region.

Game Rules

Each game available at Mostbet, including Slots, table games, live casino, crash games, and instant games, is subject to specific game rules published by the respective software provider and, where applicable, by Mostbet. By participating in any game, you agree to be bound by the rules displayed within that game’s interface, including instructions on how to play, payout tables, winning combinations, and special features. For Slots, such as popular titles like Sweet Bonanza, Wolf Gold, Gates of Olympus 1000, or Plinko‑style games, you should familiarise yourself with the reel layouts, paylines, RTP (Return to Player) percentages, volatility, and any bonus features that may affect your results. For table games like blackjack, roulette, baccarat, and their live dealer variants, you should understand the minimum and maximum bet sizes, betting options, payout ratios, and any side bets or special rules that may apply.

We recommend that you review the information and help sections available inside each game before wagering real money, and that you try demo versions, where available, to become familiar with gameplay. It is your responsibility to ensure that you fully understand the rules of a game before participating; Mostbet cannot be held liable for losses arising from misunderstandings of game mechanics or features. If a game behaves in an unexpected way or displays an error, you should stop playing immediately and contact customer support, providing as much detail as possible, such as screenshots and timestamps. In the event of a disruption, disconnection, or technical malfunction, the outcome of a bet may be rolled back or considered invalid in accordance with the game provider’s rules and our Fair Play & RNG section.

Some games may be unavailable in certain jurisdictions due to regulatory restrictions or licensing conditions, and you agree not to attempt to bypass such restrictions through the use of VPNs, proxies, or other technical means. The availability of specific titles and providers, as well as betting limits, may also vary depending on your country of residence, currency, and account status. Mostbet reserves the right to add, remove, or modify games at any time without prior notice, though we will always endeavour to maintain a broad and engaging portfolio. Any jackpots, tournaments, or special in‑game features may be subject to separate terms, which you should review before participating.

Fair Play & RNG

Mostbet is committed to providing a fair and transparent gaming environment, with all outcomes of casino games determined by certified Random Number Generators (RNGs) or by genuine live events, such as real‑time draws and card dealing in live casino studios. Our game providers are reputable companies that undergo independent testing and certification by recognised testing laboratories to ensure that their RNGs are unbiased and that game results cannot be manipulated. The theoretical Return to Player (RTP) for each game is defined by the provider and represents the long‑term expected return over a large number of plays; actual short‑term outcomes may vary significantly and cannot be predicted or guaranteed. Any attempt by players to gain an unfair advantage by exploiting software bugs, malfunctions, or predictable game patterns is strictly prohibited under these Terms.

If a game malfunction is detected, either by you or by our internal monitoring systems, all affected bets and winnings may be voided and rolled back to the state immediately before the malfunction. In such cases, your stake may be refunded, or the game round may be replayed, depending on the circumstances and the applicable game rules. Mostbet and its providers reserve the right to correct any errors in game results, balance calculations, or displayed information that arise from technical issues, misconfiguration, or human error. If you receive winnings as a result of such an error, you must immediately notify us and agree that such funds are not rightfully yours and may be reclaimed. Failure to notify us and attempts to retain or withdraw such funds will be considered a breach of these Terms and may result in account closure.

All players are expected to play fairly and refrain from engaging in any form of cheating or collusion. This includes, but is not limited to, the use of bots or automated scripts, sharing of real‑time information about cards or game states with other players, or exploiting system vulnerabilities. We may use a combination of automated and manual monitoring tools to detect suspicious behaviour, including irregular betting patterns, abnormal win rates, and coordinated play across multiple accounts. Where we have reasonable grounds to believe that a player has engaged in unfair practices, we may suspend or terminate the account, void bets, and confiscate any illegitimate winnings, and we may report the matter to relevant authorities and other operators.

Responsible Gambling

Mostbet recognises that while gambling can be an enjoyable form of entertainment for many adults, it also carries significant risks and may lead to harm for some individuals, particularly minors and vulnerable persons. We are committed to promoting responsible gambling and providing tools, information, and support to help you stay in control. You should always view gambling as a leisure activity, not as a way to make money or escape from financial or personal problems. Before you start playing, we encourage you to set clear limits for yourself on the time and money you are willing to spend, and never to chase losses or gamble with funds you cannot afford to lose. If you ever feel that gambling is no longer fun, or that you are losing control, you should stop playing and consider using our responsible gambling tools or seeking professional help.

Young people are particularly at risk of developing gambling‑related problems, as they may underestimate the dangers, overestimate their chances of winning, or be more easily influenced by social or online pressure. For this reason, Mostbet strictly prohibits access to our services by anyone under 18 years of age and supports parental control measures to block gambling websites on devices used by minors. We recommend that parents and guardians install internet filtering software and monitor the online activities of children and teenagers, paying attention to signs of interest in gambling or spending money on online gaming. We also cooperate with relevant organisations and regulators to fight underage gambling and will promptly close any account where underage activity is detected.

Mostbet offers a range of responsible gaming tools designed to help you manage your gambling behaviour, including deposit limits, loss limits, session reminders, time‑outs (cooling‑off periods), and self‑exclusion. You can typically set or adjust these tools in your account settings or by contacting customer support, and they may be applied immediately or at the start of your next gaming session. Once a self‑exclusion or long‑term restriction has been activated, we will make reasonable efforts to prevent you from opening new accounts or receiving targeted marketing. However, you also share responsibility for respecting your own decisions and not attempting to circumvent restrictions by creating new profiles or using false data.

We also collaborate with external organisations that specialise in helping individuals affected by problem gambling and their families. If you believe that you may have a gambling problem, you are encouraged to seek assistance from professional services, such as independent counselling, support groups, and online self‑help tools. Examples of such organisations include GamCare, Gambling Therapy, and Gamblers Anonymous, which offer confidential advice, helplines, and treatment referrals. Detailed contact information may vary by country, and you should consult local resources or speak with a healthcare professional if you are unsure where to turn. Remember that asking for help is a sign of strength, and early intervention can significantly reduce the impact of gambling‑related harm.

Tools & Features (table)

The table below summarises the main responsible gambling tools available at Mostbet and their typical effects. Availability and implementation details may vary by jurisdiction and platform; in some cases, legal requirements may impose stricter conditions.

Support Resources

Mostbet encourages players who are concerned about their gambling behaviour to seek help early and to use both internal and external support resources. Internally, our customer support team is trained to recognise signs of problem gambling and can provide information on our responsible gambling tools, help you set up limits or exclusion, and guide you towards specialist services. You can contact us via the channels provided on the site, including email and online chat, at any time. Our team will treat your concerns with sensitivity and confidentiality, and will prioritise your well‑being over continued play.

Externally, there are numerous independent organisations dedicated to supporting people affected by gambling problems. Although specific availability may depend on your country, examples include GamCare, which offers counselling and support in many regions; Gambling Therapy, which provides online advice and multilingual resources; and Gamblers Anonymous, a fellowship based on peer support and regular meetings. These organisations can assist with developing coping strategies, addressing underlying issues, and involving family members where appropriate. You may also wish to consult financial advisors, legal professionals, or mental health specialists if gambling has affected other areas of your life, such as debt management, relationships, or work.

In addition, we recommend that you use technical solutions to control access to gambling content, such as installing website blockers or content filters on your devices. Various software tools are available that can restrict access to gambling sites or limit the time spent online, which can be particularly useful when combined with our internal limits. Finally, educational resources on gambling risks, probability, and financial management can help you make more informed decisions and maintain a balanced approach to gaming. Remember that responsible gambling is a shared responsibility between Mostbet, regulators, support organisations, and you as the player.

Prohibited Activities

When using the services provided by Mostbet, you agree not to engage in any form of prohibited activity, whether for personal gain, to harm others, or to disrupt the integrity of the platform. Prohibited activities include, but are not limited to, creating multiple accounts, supplying fake or forged documents, committing fraud or attempted fraud, and initiating unjustified chargebacks or payment disputes. You are also strictly forbidden from using bots, scripts, or automated systems to place bets or otherwise interact with the platform, as well as from colluding with other players or third parties to manipulate outcomes. Any attempt to exploit system vulnerabilities, loopholes, or technical errors for financial advantage is considered “system exploitation” and constitutes a serious breach of these Terms.

Use of VPNs, proxies, or other tools to conceal your true location or identity in order to bypass geographical or regulatory restrictions is strictly prohibited. Mostbet reserves the right to detect and block such methods, to void bets placed from restricted or unverified locations, and to report suspicious activity to relevant authorities or regulators. Money laundering, terrorist financing, or any related criminal activity is also absolutely prohibited, and we will apply robust AML monitoring to detect and prevent such behaviour. Harassment, abusive language, or threatening conduct toward our staff or other players, whether via chat, email, or other communication channels, is not tolerated and may result in account sanctions.

If we suspect or confirm that you have engaged in any prohibited activity, we may take one or more of the following actions at our sole discretion: suspend your account pending investigation, cancel ongoing bets and promotions, confiscate winnings connected to the prohibited activity, and permanently close your account. We may also withhold funds if required by law or if such funds are reasonably believed to be the proceeds of illegal activity. In serious cases, we may share information with other operators, payment providers, and law enforcement bodies, in line with legal and regulatory obligations. You agree to cooperate fully with any investigation into suspected prohibited conduct and to provide any information and documentation that we may reasonably request.

Restricted Countries (table)

Mostbet services are not available in certain countries and territories due to legal, regulatory, or policy reasons. The list below is indicative and may be updated from time to time; you must ensure that online gambling with Mostbet is legal in your jurisdiction before registering or placing any bets.

You must not attempt to access Mostbet from a restricted jurisdiction, whether by using VPNs, proxy servers, or other methods of disguising your location. If we determine that you are accessing the platform from a restricted country, we may void your bets, cancel winnings, and close your account. The fact that the website may be visible in a certain territory does not constitute an offer, solicitation, or invitation to gamble where it would be illegal to do so. It remains solely your responsibility to comply with all local laws and regulations applicable to online gambling.

Privacy & Data Protection

Mostbet is committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws and our Privacy Policy. By using our services, you acknowledge and agree that we will collect, process, store, and share your personal information for purposes including account registration, verification, transaction processing, responsible gambling, AML and KYC checks, customer support, and compliance with legal obligations. Types of data collected may include identification details, contact information, transaction history, gaming activity, device and technical data, and communication logs. We will retain your data for as long as necessary to fulfil the purposes for which it was collected, and in any case for at least the minimum period required by relevant laws and regulations, which may typically be around five years for AML and regulatory compliance.

We may share your personal data with carefully selected third‑party service providers who assist us in delivering our services, such as payment processors, KYC and AML providers, analytics and security tools, and game suppliers. These third parties will only process your data based on our instructions and for the specific purposes described in our Privacy Policy, and we require them to apply appropriate security measures. In certain circumstances, we may also share your personal data with regulators, law enforcement bodies, or other authorities where we are legally obliged to do so, for example in cases of suspected fraud, money laundering, or criminal conduct. Some of these recipients may be located outside your country of residence, including in jurisdictions that may not provide the same level of data protection as your home country; in such cases, we will implement suitable safeguards in accordance with applicable law.

Mostbet uses cookies and similar tracking technologies to enhance your user experience, to remember your preferences, and to analyse traffic and performance on our platform. You may manage your cookie settings through your browser or device settings, although disabling certain cookies may affect the functionality of the website or your ability to use some features. We may also use your contact details to send you marketing communications about our products, services, and promotions, but only where permitted by law and subject to your right to opt out at any time. If you no longer wish to receive marketing emails or notifications, you can use the unsubscribe link in our messages or adjust your preferences in your account settings.

Under data protection laws, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your information, the right to restrict or object to processing, the right to data portability, and the right to withdraw consents you have given. You may exercise these rights by contacting us using the details provided in our Privacy Policy and providing sufficient information to verify your identity. If you believe that your data protection rights have been violated, you also have the right to lodge a complaint with a competent supervisory authority in your jurisdiction. Further details about our data processing practices can be found in the dedicated Privacy Policy section of the Mostbet website.

Account Suspension & Termination

Mostbet reserves the right to suspend, restrict, or terminate your account at any time and at its sole discretion, particularly where there are reasonable grounds to suspect a breach of these Terms, illegal activity, or responsible gambling concerns. Suspension may be temporary while we investigate potential fraud, AML issues, identity verification concerns, chargebacks, or technical anomalies. During suspension, you may be prevented from placing bets, making deposits, or requesting withdrawals, although we may allow access for the limited purpose of assisting with verification or resolving outstanding matters. If the investigation confirms serious misconduct, such as fraud, money laundering, bonus abuse, or underage gambling, we may permanently close your account and, where required by law, confiscate or freeze funds.

You may also request suspension or closure of your account voluntarily, for example as part of a time‑out or self‑exclusion arrangement, or if you no longer wish to use our services. When closing your account voluntarily, any available real‑money balance may be returned to you via a suitable payment method, subject to completion of necessary KYC checks and the absence of any unresolved disputes or regulatory restrictions. Please note that if your account is closed under self‑exclusion for responsible gambling reasons, we will not normally allow you to reopen it before the exclusion period expires, and we may choose to keep the exclusion in place permanently to protect you from harm. You agree that we may keep basic information about your identity and self‑exclusion status in order to enforce such restrictions and comply with our legal obligations.

Mostbet may also terminate accounts that are inactive for a prolonged period or that remain unverified despite repeated requests for documentation. Before closing such accounts, we will attempt to contact you using the contact details on file to provide advance notice and explain your options for withdrawing funds. If we are unable to reach you and the account remains inactive beyond a specified period, we may treat it as dormant and handle any remaining funds in accordance with applicable regulations, which may involve transferring them to a designated authority or treating them as unclaimed. You acknowledge that we are not obliged to maintain accounts indefinitely, particularly where such accounts pose regulatory or operational risks.

Limitation of Liability

To the maximum extent permitted by applicable law, Mostbet provides its services on an “as is” and “as available” basis and does not warrant that the platform will be uninterrupted, error‑free, or free from viruses or other harmful components. While we strive to maintain high levels of availability and performance, we cannot guarantee that technical failures, maintenance downtime, or other disruptions will not occur. In particular, we are not responsible for any losses arising from issues outside our reasonable control, such as internet or network outages, failures of third‑party systems (including game providers, payment processors, or telecommunications providers), or force majeure events. Your decision to use our services and to place bets is entirely at your own risk, and you acknowledge that you may lose some or all of the funds wagered.

In no event shall Mostbet, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of the services, including but not limited to loss of profits, loss of data, or damage to reputation. Our aggregate liability to you for any claim or series of related claims shall not exceed the amount of your net deposits made to your account in the 30 days preceding the event giving rise to the claim. Nothing in these Terms shall limit or exclude any liability that cannot be limited or excluded under applicable law, such as liability for death or personal injury caused by negligence or for fraud.

You agree to indemnify and hold harmless Mostbet, its affiliates, and their respective officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from or related to your breach of these Terms, your violation of any law or the rights of any third party, or your misuse of the services. This indemnity obligation will survive the termination of your account and your relationship with Mostbet. If you are dissatisfied with any aspect of the services or with these Terms, your sole and exclusive remedy is to stop using the platform and, where applicable, to close your account and withdraw any available real‑money balance, subject to standard checks.

Complaints & Dispute Resolution

Mostbet strives to provide a high‑quality, fair, and transparent service, but if you have a complaint regarding any aspect of our operations, you should first contact our customer support team. Complaints must be submitted as soon as reasonably possible after the event giving rise to the complaint and, in any case, within a reasonable time limit specified on the site, for example within 14 days for game‑related issues and 30 days for account matters. When submitting a complaint, you should provide as much detail as possible, including your username, the date and time of the incident, the game or transaction in question, and any relevant screenshots or documentation. Our support team will acknowledge receipt of your complaint within a reasonable period, generally within one business day, and will aim to provide a substantive response within a timeframe that does not exceed 30 days, unless exceptional circumstances require more time.

We will investigate complaints objectively and fairly, using all available data, including game logs, transaction records, and communications. During the investigation, we may request additional information from you and, where necessary, from third‑party providers such as game studios or payment processors. You agree to cooperate fully with our investigation and to provide any requested evidence promptly. Once we have reached a decision, we will inform you of the outcome and any remedial actions we propose, which may include refunding stakes, adjusting balances, or providing an explanation without further financial compensation, depending on the circumstances and applicable rules.

If you are not satisfied with the resolution offered by Mostbet, you may be able to escalate the dispute to an independent body, regulator, or alternative dispute resolution (ADR) provider, subject to the options available in your jurisdiction and in our licensing conditions. Details of any such external bodies or ADR schemes, if applicable, will be provided upon request or published in our regulatory information section. You may also choose to pursue legal remedies through the courts, in accordance with the Governing Law section of these Terms. However, we encourage you to exhaust our internal complaints process first, as many issues can be resolved efficiently through direct communication.

Governing Law

These Terms and your relationship with Mostbet, including any disputes or claims arising out of or in connection with the use of our services, shall be governed by and construed in accordance with the laws of the jurisdiction of incorporation or licensing of the operating company behind Mostbet, unless mandatory consumer protection laws of your country require otherwise. The specific governing law and competent courts may be indicated in the legal information or imprint section of the website and may depend on the entity providing the service to you. By accepting these Terms, you agree to submit to the jurisdiction of the courts of that jurisdiction for the resolution of any disputes, subject to any mandatory rights you may have to bring claims in the courts of your place of residence.

Nothing in this Governing Law section shall limit your rights under mandatory provisions of local law that cannot be excluded by contract, particularly in the field of consumer protection. If any provision of these Terms is found to be invalid or unenforceable by a court or competent authority, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent. In the event of any inconsistency between the language versions of these Terms, the English version shall generally prevail, unless otherwise required by law. For navigation and localised content, you may access Mostbet for the English language version of the site.

Final Provisions

These Terms constitute the entire agreement between you and Mostbet regarding the use of our services and supersede any prior agreements, understandings, or communications, whether written or oral, relating to their subject matter. No failure or delay by Mostbet in exercising any right or remedy under these Terms shall be construed as a waiver of that or any other right or remedy, nor shall any single or partial exercise of any such right or remedy preclude further exercise or the exercise of any other right or remedy. You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent, whereas we may assign or transfer our rights and obligations to another entity within our corporate group or to a successor in interest, provided that your rights under these Terms are not materially affected.

We reserve the right to modify, update, or replace any part of these Terms at any time, for example to reflect changes in applicable law, regulatory guidance, payment systems, security requirements, or responsible gambling standards. Where appropriate, we will notify you of material changes by posting a notice on the website, sending an email, or displaying a message when you next log in. Your continued use of the services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform, withdraw any eligible funds, and close your account.

You acknowledge that gambling involves financial risk and that you may lose money as well as win. Mostbet encourages you to gamble responsibly, to make full use of the responsible gambling tools described in these Terms, and to seek professional help if you feel that gambling is adversely affecting your life. Access to and use of our services is restricted to individuals aged 18 or over and only in jurisdictions where online gambling is legal. By ticking the relevant box during registration and by continuing to use Mostbet, you confirm that you have read, understood, and agree to these Terms and Conditions in their entirety.